This case study forms part of Women’s Resource Centre’s (WRC) response to the House of Lords Select Committee on Public Services inquiry into the lessons which can be learned from the COVID-19 crisis. It focuses upon lessons that women’s voluntary organisations and grassroots community groups (VCOs), have learned during the COVID-19 crisis.
The case study is the result of collaboration between WRC, the leading national umbrella organisation for the women’s VCS; and the twenty-seven other member organisations of the London Violence Against Women and Girls Consortium (the Consortium), the largest pan-London coalition of specialist providers of services to prevent and address violence against women and girls (VAWG).

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It is one of three complementary papers submitted by WRC. The other papers are:

• Lessons about the role of women’s charities in delivering public services: A Case Study from Listening to Women’s Voices (Sunderland), June 2020.
• Lessons about the role of women’s charities in delivering public services: A position paper by Women’s Resource Centre, June 2020.