Organisation: Women and Girls Network 


Job Title: Administration & Bookings Officer

Location: This post is based across Ealing and Hammersmith & Fulham and involves travel across London

Closing date: 10am on Tuesday 10th December 2019

Job Description:

The Administration & Bookings Officers have day-to-day responsibility for delivering all operational bookings and administration for Women and Girls Network’s (WGN) clinical services. They contribute towards the delivery of high quality therapeutic work through the provision of an empathetic, efficient and comprehensive booking service. Administration & Bookings Officers ensure all referral / booking related matters are administered effectively and consult with various managers about any potential barriers to service provision and regarding complex and / or highly sensitive cases. These roles are focused on our Rape Crisis and Ascent Counselling Services but will include cover and support for other WGN services.

Administration & Bookings Officers act as a key point of contact for the organisation and ensure WGN’s centres are calm, supportive and welcoming environments for all users and they are responsible for contributing to continuous formal monitoring and reporting processes for services. As with all WGN team members, Administration & Bookings Officers are responsible for actively contributing to a culture which values and respects diversity, learning, improvement, striving for quality and best practice.

We are looking for a highly motivated, organised and skilled individual for this key role, which is essential to the core functioning of the organisation. If you are passionate about working with women and would like to work within an empowering and gender specific / feminist framework we would really like to hear from you.

WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement and an Employee Assistance Scheme.

Type: Full time, 35 hours per week

Salary: £22,000 per annum

How to apply: Completed applications should be emailed to [email protected] or posted (marked ‘private & confidential) to Human Resources, WGN, PO Box 13095, London W14 0FE (ensuring they arrive by the deadline).